The Online Grievance Policy provides the student a channel for filing formal complaints about community, academic, or administrative grievances. In providing the procedure for students to lodge a formal complaint regarding issues at Westminster, the Seminary’s desire is for students to know they have a voice on the peer level as well as the institutional level. As a seminary, Westminster’s ultimate procedural purpose is to honor Christ in how Christians deal with their differences and disappointments. The general guidelines will follow the biblical mandates given in Matthew 18 as to how to process concerns personally and corporately.
There are two primary contexts in which complaints may be lodged. One is the area of individual academic and administrative concerns, including financial issues. The second has to do with factors that involve the community as a whole, including attitudes and actions that affect individuals or groups within the campus community. Code of conduct policies are used in responding to grievances expressed within the second context.
For information about the process of filing a grievance, please contact firstname.lastname@example.org.